SimPhone Pro™ is an AI-powered clinical communication simulator designed for nursing education programs. Students practice ISBARR telephone handoffs in a realistic, graded environment — without risk to real patients. Designed by Dr. Traci Ryan Grove, DNP, RN, PMHCNS-BC at Benedictine College.
ISBARR stands for Introduction, Situation, Background, Assessment, Recommendation, and Read-back. It is the gold-standard structured communication framework for nurse-to-provider telephone handoffs. SimPhone Pro™ trains nursing students on every component of ISBARR with AI-powered real-time scoring and feedback.
Nursing programs across the United States use SimPhone Pro™ to close the gap between classroom learning and clinical readiness. The platform provides scalable, evidence-based ISBARR simulation that replaces subjective checklist grading with objective, automated assessment. It aligns with QSEN competencies, TeamSTEPPS standards, and Joint Commission communication requirements.
SBAR (Situation, Background, Assessment, Recommendation) is the original communication framework. ISBARR adds two critical components: an Introduction step at the beginning (identifying the nurse and patient) and a Read-back step at the end (confirming verbal orders). ISBARR is the more complete, patient-safety-focused version and is the framework used in SimPhone Pro™.
SimPhone Pro™ was created by Dr. Traci Ryan Grove, a Professor of Nursing and Clinical Simulation Expert at Benedictine College. With decades of nursing education experience, Dr. Grove designed SimPhone Pro™ to address the #1 gap identified in new graduate nurses: the ability to perform confident, structured telephone communication with providers.
SimPhone Pro™ is licensed on a per-program basis with flexible pricing based on cohort size and license scope. Contact us for a customized quote for your nursing program. We serve BSN, ADN, MSN, DNP, and nurse residency programs nationwide.
SimPhone Pro™ is suitable for every accredited nursing school and nursing program in the United States. We serve CCNE-accredited BSN programs, ACEN-accredited ADN programs, LPN programs, MSN programs, and nurse residency programs in all 50 states. Our platform meets state board of nursing simulation hour requirements and aligns with CCNE Standard III and NLN Hallmarks of Excellence. Ideal for community colleges, four-year universities, and graduate nursing programs seeking simulation-based nurse orientation (SBNO) and transition-to-practice (TTP) communication training.
SimPhone Pro™ serves nursing programs in all 50 states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Each state's nursing programs can integrate SimPhone Pro™ for ISBARR clinical communication simulation aligned with their accreditation and state board requirements.
For purchase inquiries, contact customer.service@simphonepro.com or call (307) 683-1040. For clinical and educational questions, contact Dr. Traci Ryan Grove at Traci.Grove@simphonepro.com. Our corporate address is 30 N Gould St Ste N, Sheridan, WY 82801.